Dear HashKey Global Customer,
Thank you for your support. We launched the HSK deduction service fee function on December 20, 2024. You can use the HSK you have earned to deduct the fee during spot trading, and you can enjoy a 5% discount on the fee. The specific rules are as follows:
1.You can enable it on the VIP Level page. The deduction scope is spot trading, and all spot trading pairs support the use of HSK to deduct transaction fees. The deduction does not apply to fees incurred by other businesses or scenarios such as deposit and withdrawal fees. HSK needs to be transferred to the trading account. HSK cannot be deducted when it is in the funding account and futures account. The registration and transaction information is subject to the records of HashKey Global. This function needs to be enabled manually.
2.HSK deduction is not supported for pending orders before the launch of the HSK deduction function. Only pending orders that are traded after the new function is launched and the HSK fee deduction function has been enabled will automatically execute the HSK fee deduction when the transaction is completed.
3.HSK is subject to the relevant unlocking period arrangement. You can only use the unlocked HSK in your current trading account to deduct the handling fee. Your current available HSK holdings can be viewed on the HSK page.
4.Unlocked HSK support transfer between main account and sub-accounts. Main and sub accounts cannot directly use all HSK in a shared way. If your account has a main-sub-account structure, you need to transfer HSK to the corresponding parent/sub-account before you can deduct trading fees when trading with this account.
5.If the handling fee is negative, such as a negative maker order of a VIP high-level user, HSK cannot be used to deduct the handling fee. Currently, you can enjoy a 5% discount on the fee by enabling HSK to deduct the handling fee. HashKey Global has the right to adjust the HSK handling fee discount according to market conditions in the future.
6.The amount of HSK deduction of handling fees is calculated based on the real-time price of HSK. If the real-time price of HSK cannot be obtained under special circumstances, the function of HSK deduction of handling fees will be suspended.
7.If you need to view the details of HSK deduction fees, you can view it in [Trading Orders] - [Transaction Details]
If you have any questions or need further help, please feel free to contact our team: support@global-cs.hashkey.com.
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