Website and App Issues

Due to routine core system upgrades and maintenance by some of our partner banks this Saturday, certain deposit and withdrawal services will be temporarily affected.

Affected period: From 9:00 AM to 12:00 AM on 21 March 2026.

Scope of impact: During this period, only certain partner banks will be supported (you can check the specific available banks by logging in to the Hashkey fiat deposit page). Transactions processed through the affected partner banks may fail or remain pending until the systems are restored.

Services are expected to return to normal on the early morning of 22 March 2026. Any changes to this schedule will be announced separately. We appreciate your understanding and support, and please make arrangements in advance as needed.

HashKey Global Exchange Team