What to do if withdrawal services are paused?

  • HashKey Global Team

    Deposit and Withdrawal Services of UXLINK (UXLINK) Temporarily Closed
    Dear HashKey Global Clients,
    As requested by the UXLINK team, Hashkey Global temporarily suspended deposits and withdrawals of UXLINK (UXLINK) starting at 01:00 on Sep 23, 2025 (UTC).
    Deposits and withdrawals for UXLINK (UXLINK) will resume once the network upgrades are completed. No further announcements will be made
    We apologize for any inconvenience this may cause.
    Thank you for your continued support.
    HashKey Global Team
     
    HashKey Global
    HashKey Global is a digital asset trading platform operated by HashKey Bermuda Limited under a Type F license granted by the Bermuda Monetary Authority. This information does not constitute an offer, solicitation, or recommendation for any investment product. Investing and trading virtual assets involve risks. HashKey Global does not service users from Hong Kong, United States, Mainland China and certain other jurisdictions in compliance with laws and regulations. Certain services, features, and campaigns may not be available in your jurisdiction.

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  • HashKey Global Team

    What to do if withdrawal service is suspended?
    The following are common reasons leading to the suspension of withdrawal service:
    • Technical reasons such as a hard fork occurring in specific assets.
    • Network upgrades for specific assets.
    • System maintenance such as wallet software or hardware upgrades.
    If withdrawal service is suspended due to reasons including but not mentioned above, HashKey Global will issue advance notices to inform customers about the details of the suspension. Please check the announcements released by HashKey Global. If you have any questions, feel free to contact our customer service team for assistance.
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