HashKey Global Team

After successfully opening an account at HashKey Global, you can initiate a fiat currency top-up request from your account overview.1. You can go to [Account Overview] in [Fiat Account] and click '...

A fiat deposit may fail due to one or more of the following reasons:- The bank you are using to make the deposit is not located in a jurisdiction approved by the relevant regulatory authorities. Pl...

Currently we only support USD.In addition, please do not deposit currencies other than USD as this may result in your funds not being credited or being returned, with any resulting losses also bein...

Interbank transfers take time to process. Therefore, even if your bank indicates that the transfer has been completed, it does not necessarily mean that HashKey  Global has received the funds. Onc...

A fiat whitelist account refers to a bank account that has been successfully used to deposit fiat currency into Hashkey Global. Such bank accounts are automatically added to your whitelist. In acco...

When you initiate a fiat withdrawal through your account, HashKey Global will begin processing it immediately.Please note that fiat withdrawals require coordination with external banking partners a...

Dear HashKey Global Clients, HashKey Global is excited to announce the initial listing of 0G (0G) in the Innovation Zone. To celebrate the listing, we’re launching two reward pools offering up to ...

The receiving bank account must be in the same name as your HashKey account. Currently, only fiat whitelist accounts (i.e. bank accounts that have successfully deposited to HashKey Global) are supp...

A successful withdrawal request that does not result in the funds being credited to your account generally means that while Hashkey Global has completed the transfer, the receiving bank, due to its...

Since withdrawals are only supported to fiat whitelist accounts, a withdrawal may fail for one or more of the following reasons:1. You provided incorrect bank account information, such as bank code...