Latest Announcement

  • HashKey Global Team

    HashKey Global Has Completed the Token Migration from Toncoin (TON) to Gram (GRAM)
    HashKey Global has completed the token renaming from Toncoin (TON) to Gram (GRAM). Deposits, withdrawals and trading for the GRAM tokens will resume according to the schedule below.
     
    Please note:
    The deposit and withdrawal of GRAM tokens will resume on July 10, 2026, 15:00 (UTC+8);
    Spot trading will resume for the GRAM/USD on July 10, 2026, 16:00 (UTC+8);
    TON tokens have been renamed to the ticker of GRAM on HashKey Global;
    All TON tokens have been renamed to GRAM at a ratio of 1 TON = 1 GRAM;
    Deposits and withdrawals of old TON tokens will no longer be supported.
     
    For more information, please refer to:
     
    Thank you for your support!
    HashKey Global Team

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  • HashKey Global Team

    [Important Notice] HashKey Exchange Platform Service Upgrade

    Dear HashKey users,

    Thank you for your continued trust and support.

    On June 30, 2026, we completed a platform service upgrade. After the upgrade, HashKey Exchange can support Hong Kong, Singapore, MENA, and Global sites within a consolidated app environment, and added a Web3 wallet entry point. Eligible users may access only the site interface and services available to them based on their region, account eligibility, and local regulatory requirements.

    After the upgrade, you can access the eligible site interface and services available to you within one app, view market information, manage account assets. Services and features may vary by site and are subject to what is displayed in the app.

    The Global site of the former HashKey Global App has been integrated into the HashKey Exchange App. You may search for HashKey Exchange in the app store to download and try it (more countries and regions will be supported in app stores gradually), or download and install the new app via https://global.hashkey.com/en-US/download. Log in with your existing email address or mobile number to access mobile services. Your account assets, KYC status, historical orders, trade records, deposit records, and withdrawal records have been securely and seamlessly carried forward.

    In addition, a Web3 wallet entry point was added in the app. The Web3 wallet service is independently operated and provided by HashKey Hub Limited, and is separate from the centralized exchange services provided by HashKey Exchange.

    The web platform will continue to cover the Hong Kong, Singapore, MENA, and Global sites and provide diverse and compliant trading services.

    If you have any questions during use, please contact us through the following channels:

    Online customer support: Please contact us through the App or official website
    Email support: support@global-cs.hashkey.com

    Thank you for choosing HashKey.

    HashKey Global Team

    June 30, 2026

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  • HashKey Global Team

    HashKey Global will support the token migration from Toncoin (TON) to Gram(GRAM)
    Dear HashKey Global clients,
     
    HashKey Global will support the token renaming from Toncoin (TON) to Gram(GRAM). We will complete the renaming automatically for TON holders on HashKey Global.
    On 2026-06-30 10:00 (UTC+8), HashKey Global will suspend the existing TON trading pair (i.e. TON/USD) and cancel all pending trade orders. On 2026-07-10 16:00 (UTC+8), HashKey Global will resume trading of GRAM/USD trading pair.
     
    Migration Details
    TON tokens will be renamed to the ticker of GRAM at HashKey Global.
    All TON tokens will be renamed to GRAM at a ratio of 1 TON = 1 GRAM.
     
    SPOT:
    Trading Arrangement
    On 2026-06-30 10:00 (UTC+8), HashKey Global will suspend trading of the TON/USD trading pair.
    All pending trade orders will be automatically cancelled after trading suspension, including TON/USD grid trading standing authorities.
    HashKey Global will resume the GRAM/USD trading pair on 2026-07-10 16:00 (UTC+8).
     
    Deposits and Withdrawals Arrangements
    On 2026-06-30 09:00 (UTC+8), deposits and withdrawals of TON will be suspended. Note: deposits and withdrawals of TON will NO LONGER be supported after the announced time. Please make sure that you leave sufficient time for your TON deposits and withdrawals to be fully processed prior to the announced time.
    Deposits and withdrawals of GRAM will resume on 2026-07-10 15:00 (UTC+8).
    The token renaming from TON to GRAM may take some time to complete. During the process, you may experience temporary restrictions on viewing your TON assets in your accounts. Rest assured that all TON are secure and remain unaffected. Once the renaming is completed, you will be able to view the assets in GRAM.
    The GRAM/USD pair is expected to resume trading on 2026-07-10 16:00 (UTC+8).
     
    HashKey Global will handle all technical requirements for users who are involved in this event.
    Users may refer to the announcement from the project team for more information.
    Thank you for your continued support. HashKey Global will continue to provide you with safe and high-quality services.
     
    HashKey Global
    HashKey Global is a digital asset trading platform operated by HashKey Bermuda Limited under a Type F license granted by the Bermuda Monetary Authority. This information does not constitute an offer, solicitation, or recommendation for any investment product. Investing and trading virtual assets involve risks. HashKey Global does not service users from Hong Kong, United States, Mainland China and certain other jurisdictions in compliance with laws and regulations. Certain services, features, and campaigns may not be available in your jurisdiction.
     

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  • HashKey Global Team

    Deposit and Withdrawal Services of Solana (SOL) Temporarily Closed
    Dear HashKey Global Clients,
     
    Due to network upgrade, Hashkey Global has temporarily suspended deposits and withdrawals of the Solana (SOL).
     
    Deposits and withdrawals of Solana (SOL) will be reopened once the network is deemed to be stable. No further announcement will be posted.
     
    We apologize for any inconvenience this may cause.
     
    Thank you for your continued support.
    Hashkey Global Team

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  • HashKey Global Team

    Hashkey Has Launched Agent Skills
    Dear HashKey Clients,
     
    We are proud to officially introduce HashKey Agent Skills, a suite of structured capability components designed for developers and AI Agents. Built upon HashKey’s existing API infrastructure, this project aims to empower clients with more efficient automated integration for account management, trade execution, fund operations, and market data retrieval—all while ensuring security, compliance, and auditability.
     
    Agent Skills is positioned as a governance layer for capabilities and workflows; it does not constitute an independent trading entry point, nor does it bypass existing risk control systems. All operations involving assets, trading, transfers, and withdrawals are subject to explicit confirmation, whitelist restrictions, environment isolation, and audit logging to ensure end-to-end controllability.
     
    I. Key Advantages
    1. Accelerated Integration Efficiency: Intent-driven logic simplifies complex interface calls, significantly boosting the speed of Agent integration into production workflows.
    2. Superior Security Defaults: Strictly follows a "Draft -> Explicit Confirmation -> Write Operation" single-client execution logic, ensuring every automated instruction undergoes human review.
    3. Multi-Site Consistency: Full support for all HashKey sites, providing clear and unified operational feedback.
    4. Reduced Operational Risk: Built-in validation for editing rules and 2FA processing, with a mandatory "Sandbox-First" control policy.
     
    II. Functional Scope
    The current release of Skills components covers the following categories:
    • Account: Balance inquiry, account type identification, and internal transfers (with confirmation mechanisms).
    • Trading: Spot and OTC trading (order placement, cancellation, and position control).
    • Wallet: Deposit and withdrawal workflows (high-risk operations strictly controlled by access gates).
    • Market Data: Order book, trade history, K-line (candlestick), tickers, and trading pair information (Read-only).
    • Multi-Site Support: Compatibility across all HashKey sites, supporting prioritized validation in sandbox environments.
    • Rapid Integration: Direct mapping of client intent to stable operational workflows.
     
    III. Security and Compliance Mechanisms
    Agent Skills strictly adheres to the existing API permission system; users must apply for API keys and configure corresponding permissions themselves. The following control policies are built-in at the runtime level:
    • Operation Traceability: All "write" operations are recorded in auditable logs to ensure full transparency and accountability.
    • Client Confirmation: High-risk actions require explicit confirmation from the client before execution to prevent unauthorized operations.
    • Credential Management: API keys and sensitive credentials are prohibited from being stored directly within the code.
    • Domain Restrictions: The Agent is restricted to requesting only HashKey-authorized API endpoints, with all unauthorized external network access strictly prohibited.
    • Environment Isolation: A mandatory "Sandbox-First" principle is enforced. The system operates in a sandbox environment by default; switching to the production environment for live trading requires an explicit, multi-step confirmation process to prevent accidental operations due to configuration errors.
     
    IV. Installation and Usage
    • Agent Skills can be integrated into mainstream Agent environments, including Cursor, Codex, and custom directories. Clients can deploy quickly via installation scripts and select specific sites and environments.
    • For detailed documentation, installation guides, and full risk disclosures, please visit: https://docs.hashkey.com/glb/en/index.html#agent-skills-overview
     
    V. Risk Disclosure
    HashKey Agent Skills serves as a tool and workflow auxiliary layer and does not constitute investment, trading, or any form of advice. Clients bear full responsibility for their decisions, API key management, and all operations. The digital asset market involves high risk and volatility; leverage and derivative trading may lead to rapid losses exceeding expectations. AI-generated content may be inaccurate or delayed and should not be used as the sole basis for decision-making. Please test thoroughly in a sandbox environment before use and strictly follow the principle of least privilege when configuring API keys.
     
    Thank you for your continued support and trust in HashKey. We remain committed to providing a more efficient integration experience for our clients and developers under a secure and compliant framework.
     
    HashKey Team
    Apr 2026

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